Contact Us
Call 24 hours a day, 7 days a week to discuss current availability, immediate safety considerations, and the next practical step for a Dallas County property.
Before you call or send a message
A brief description is enough to start. Let us know whether the water is still active, where it came from if known, which rooms or materials are involved, and whether you have concerns about electrical equipment, a wet ceiling, or contaminated water. You do not need to decide the scope of work before reaching out.
For an active leak
If it is safe, stop the source and keep people away from water near outlets, appliances, or a sagging ceiling. Tell us what changed and when.
For a flood or backup
Limit access to affected rooms and avoid moving contaminated water into dry areas. Note whether the water came from outside, a drain, or an unknown source.
For documentation
When safe, take photographs and write down the time the issue was noticed. These details can help with a recovery discussion and an insurance conversation.
Our office address is in Dallas and our service area includes nearby communities. Timing and availability depend on conditions and demand, so a direct call is the best source for current information.
For a standard message, include the best way to reach you, the property city, and a brief summary of the conditions. Please do not use the form as a substitute for emergency services when there is an immediate threat to people, electrical safety, or building stability. We use the information you provide to understand the request and respond through the appropriate contact channel.
Get In Touch
Headquarters
Dallas Operations Center
1575 Regal Row
Dallas, TX 75247
Hours of Operation
Phone availability: 24 hours a day, 7 days a week
What happens when you call?
- We will ask for the property address and a brief description of the conditions.
- We will discuss immediate safety considerations, such as stopping an active source when it is safe to do so.
- We will ask which rooms, materials, or contents appear to be affected.
- We will explain current availability and the next practical question for your situation.
Send a Message
For non-emergency inquiries or to schedule a standard inspection, please use the form below.